Shipping from China

Shipping lines

Line	Typical time from our warehouse	Best for
Express courier (DHL, FedEx, UPS)	5–10 days	Urgent and higher-value orders. Duties and VAT usually billed by the courier.
Tax-included line (UK, EU) or duty-paid line (US)	8–20 days	Clothes, shoes and accessories. Import tax paid in advance, nothing to pay at the door.
Economy line	12–30 days	Light parcels that are not urgent
Rail or sea freight	25–60 days	Heavy or bulky orders, usually over 15–20 kg

Which lines are available depends on your country and what is in the parcel. Batteries, liquids, powders, magnets and branded goods are accepted only by some lines; see prohibited and restricted items.

How the price is worked out

Carriers charge the higher of:

• the real weight of the packed parcel, and
• the volume weight: length × width × height in cm ÷ 5000 on most express lines (some lines use 6000 or 8000).

A 60 × 40 × 30 cm box of puffy jackets weighs perhaps 4 kg but has a volume weight of 14.4 kg, so it is charged as 14.4 kg. Packing well matters more than people expect.

How to keep shipping cheap

• Combine everything into one parcel. Most lines charge a first-weight price, so two 1 kg parcels cost more than one 2 kg parcel.
• Remove shoe boxes. A shoe box adds about 400–500 g and a lot of volume; we stuff the shoes and wrap them instead.
• Vacuum-pack clothes. It can cut the volume of soft items by about half.
• Choose by urgency. Express is fastest; a tax-included line is often cheaper overall once VAT and handling fees are counted.

Shipping to your country

Each page explains delivery times, the lines we use and the import taxes in that country.

Not listed? We ship to most countries. See shipping lines or ask on WhatsApp.

Tracking

You get a tracking number as soon as the carrier scans the parcel. Tracking can be quiet for a few days while the parcel is flown and handed to the local carrier; that is normal.