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Who you are talking to

About us

We are a small team in China that buys from Chinese online shops for people abroad. You talk to the same person from the first link to the delivered parcel.

What we do

We buy from Taobao, Tmall, 1688, Weidian, Xianyu and JD on behalf of customers outside China, receive the items at our warehouse, check them, combine them and ship them abroad. Everything is arranged through WhatsApp in English.

Many of the most interesting designs, from indie fashion labels to lolita studios, are sold only on Taobao by small Chinese shops that don't ship abroad. Our sister shop Lolita Dress sells original lolita dresses from some of those studios.

How we work

  • One visible fee. 8% service fee (min $5 per order). Items and shipping are passed on at cost.
  • Check before buying. We look at the shop, ask the seller questions in Chinese and tell you if something looks wrong.
  • Photos before shipping. Every item is photographed at our warehouse.
  • No replicas. We don't buy counterfeit goods.
  • Honest customs declarations. We declare real contents and values.

Not affiliated with Taobao

Taobao-Agent.com is an independent service. We are not part of, endorsed by or connected to Taobao, Tmall, 1688 or Alibaba Group. We use these names only to describe where we buy.